Enrol guide · 6 steps

Prepare reusable answers for parents

Keep useful answers to the questions families ask most often.

Before you begin

Use the school’s actual policy and service details.

Step by step

  1. Open Parent questions.
  2. Tap a question to expand it.
  3. Choose Draft an answer when no answer exists.
  4. Review the draft and use Edit to correct the wording.
  5. Choose Save, then Copy when you need to use the answer.
  6. Use Add your own question for a topic not already in the list.

Check the result

A saved answer is available for future parent conversations.

A useful check

Review answers again when fees, hours or policies change. Do not promise an exception that the school has not agreed to.

If the result is different, check the account and school first, then contact the team with the task and error wording.

Empathy Global guide

AI help with products & getting started

Clear answers. A useful next step.
AI guide

Hello. I’m the Empathy Global AI guide. I can explain our products, help you choose where to start, and point you to the right guide.

AI replies use our product guides. Read our Privacy page for how messages are handled.