Beacon guide · 6 steps
Recover access to your school account
Reset a password and follow the correct office, teacher or family destination.
Before you begin
Use the email and original sign-in method authorised by the school.
Step by step
- Open the school’s Log in page and use the original account.
- For an email-password account, choose Forgot password.
- Enter the account email and request the reset message.
- Open the newest valid reset link, enter and confirm a new password, and submit.
- Read the outcome and follow the office, teacher or family destination shown for your account.
- Sign in there and check that you see the expected school or family; contact the school if the destination is unclear.
Check the result
Your account can use the appropriate school app after the reset.
A useful check
The reset screen may look neutral. Completing it does not grant Beacon office access or replace school approval.
If the result is different, check the account and school first, then contact the team with the task and error wording.