Beacon guide · 6 steps
Review a family access request
Match the requesting adult to the family record the school already holds.
Before you begin
You need administrator access and reliable information about the guardian.
Step by step
- Open Requests → Waiting for approval.
- Check the requesting adult and the intended centre.
- Use Choose the guardian record to find the adult’s existing family record and linked children.
- Confirm the relationship using the school’s normal checking process.
- Choose Approve for the verified match, or Decline when appropriate.
- Ask the adult to sign in and check the intended family access.
Check the result
The reviewed request has the intended family-access outcome.
A useful check
This approval connects an adult to family records. Admissions registration is reviewed separately in Enrolment.
If the result is different, check the account and school first, then contact the team with the task and error wording.